Shipping Policy

Where we ship

AuriPaw currently ships to addresses within the United States only, including all 50 states. We do not ship internationally at this time.

Shipping rates

Standard Shipping is our only shipping option. The final shipping cost is always shown at checkout before you pay.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding US public holidays). Orders placed on weekends or holidays are processed the next business day. During sales events such as Black Friday, processing may take a little longer.

Delivery time

Once shipped, estimated delivery is 3–5 business days. Delivery times are estimates and aren't guaranteed, as carrier delays can occur.

Order tracking

When your order ships, you'll receive a confirmation email with a tracking number. Tracking can take up to 48 hours to update after the label is created.

Address accuracy

Please double-check your shipping address at checkout. We aren't responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, email us right away and we'll try to update it before it ships.

Lost, stolen or damaged packages

If your tracking shows delivered but you can't find your package, please check with neighbors and your local post office, then contact us within 14 days. If your order arrives damaged, email us within 14 days of delivery with a photo and we'll arrange a replacement.

Customs and duties

All orders ship to US addresses. Any import duties or taxes on our shipments to you are covered by AuriPaw.

Questions about your delivery? Email iankaplan119@gmail.com.